UX/UI study for ECMWF data portals
The Project challenge
We have carried out an in-depth study of the entire ECMWF (European Centre for Medium-Range Weather Forecasts) system, which offers data in multiple web interfaces to enable users to search for, explore, buy, configure, and download data.
The study focused on a scouting process to fully understand the context of our task and then continued with proposal/feedback sessions that led, step by step, to the definition of a fully functioning prototype that allowed the client to open a space for discussion, analysis and prioritisation of future changes to their services.
The steps that brought us to the production of a working prototype were the following:
The initial phase of each project involves sharing information about the context in which our proposal is to be applied, including the presentation of the project goals to be achieved.
The study of the types of users who use or will use the service identified as User Personas.
A study and analysis of the client’s main competitors, in order to understand and compare the service provided by ECMWF with other services on the market, so as to understand strengths and weaknesses.
We prepared a questionnaire to be completed asynchronously by the list of selected users in order to have quantitative data on which to identify common feelings.
The interviews served to validate and comment on the choices made in filling in the questionnaire. In addition, other information was collected to gather qualitative data for inspiration.
Workshops were held with a small circle of stakeholders divided by type, where feedback and hints on the commercial strategies defined by the client were collected.